Position Overview
Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move.
What You'll Be Doing
Responding to customer enquiries via phone and email in DutchManaging and prioritising requests including orders, samples, claims, and complaintsEnsuring timely and professional resolution of customer issuesMaintaining accurate records and updating systemsCollaborating with team members to resolve queries and meet performance goalsEscalating and correcting errors with a solutions-focused mindset What You'll Bring
Fluency in Dutch and English (written and spoken)Previous experience in customer servi...