Job Description

Could you help rebuild the LEGO® Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?

If you can keep cool when LEGO® minifigures are losing their heads, then why not join our team?

If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energised and empathetic people who speak both English and Dutch fluently to join our growing team of advisors in Berlin.

About the role

Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which...