Dutch Speaking Insurance Company Customer Representative

Job Overview

We are seeking a professional and empathetic Dutch Speaking Customer Representative to join a global leader in customer experience and technology solutions in Lisbon, Portugal. Supporting an insurance-related project, you will assist clients with managing their insurance policies, processing claims, and modifying active contracts. This role demands a high level of diplomacy and a solution-oriented approach to deliver a smooth, high-quality service experience.

Location & Work Mode

• City: Lisbon
• Country: Portugal
• Work Mode: On-site (Based at a centrally located and modern office hub in Lisbon).

Your Role & Responsibilities

• Handle incoming inquiries via phone and chat from customers regarding the...