Mercier Consultancy is excited to announce an opening for a Dutch Soft Sales Care Specialist, offering the flexibility to work from home anywhere in Bulgaria! In this engaging role, you will be responsible for providing exceptional care to our Dutch-speaking clients while also promoting our products through a soft sales approach.

Your primary responsibilities will include addressing client inquiries, providing information on products and services, and gently guiding clients towards making purchases. Your ability to build relationships and understand customer needs will play a key role in enhancing their experience and satisfaction with our offerings.

Responsibilities

• Respond to customer inquiries from Dutch-speaking clients via phone, email, and chat
• Provide detailed information about products and services to assist clients
• Utilize a soft sales approach to encourage client purchases without pressure
• Maintain accurate records of cu...