Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!

Tasks

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  Customer service to both active and potential customers

  
  


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  Handle incomeing calls, chats and emails related to:

  
  


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  Payments

  
  


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  Invoices and reminders

  
  


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  Plan or contract changes

  
  


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  Complains

  
  


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  Retention, etc.

  
  

Requirements

• Secondary school or higher education level required


• Strong communication skills in Dutch and English both written and spoken


• Experience in customer service roles within contact center environment for at least 6 months


• Good computer skills


• Ability to communicate professionally, enthusiastically