With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other’s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities. You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life. What you will do in this role* Taking ownership of high profile, escalated cases from beginning to resolution* Manage work order within business SLA's* Proactively offer solutions to any issues or concerns that customers might face* Consistently applying agreed behavioural and compliance standards* Sharing knowledge and skills with other members of the team* Communicating new information that is relevant to the campaign to colleagues, custome...