Position Overview
Job Description
Do you have strong communication skills, a proactive attitude, and a passion for customer service?
Become our Customer Service Representative!
Your daily tasks will include:
- Attending calls and responding to emails from clients and dealerships.
- Following up with customers until their inquiries are fully resolved.
- Making reminder calls and following up on incidents to achieve maximum satisfaction.
- Updating databases, drafting reports, and creating summaries.
Qualifications
We are looking for you if:
- You have a B2 level of English and are fluent in Dutch.
- You are preferably available full-time.
- You will be working from our Barcelona office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 1, -080...