Elevate customer interactions as a DTMF IVR Developer working with Cisco in a hybrid model. Leverage your expertise in Cisco CVP and IVR technologies to create personalized user experiences.

As a Senior IVR Developer on the C&CA team, you will focus on developing and supporting DTMF and Voice BOTs to enhance customer engagement. This pivotal hybrid role requires collaboration with technology, design, and business partners while ensuring quality code delivery. Make a direct impact on multiple lines of business through this key transformational program.

Key Responsibilities: • Build and support DTMF and Conversational IVR BOTs • Conduct unit testing per technology standards • Collaborate on effort estimation for projects • Identify application integrity issues during releases • Maintain defect-free quality code

Requirements: • Undergraduate degree or technical certificate • 4+ years in DTMF IVR development with CVP • Proficient in Java, HTTP REST APIs, and VXML...