Driver Operations Specialist - Brazil

Department: Market Operations & Supply

Employment Type: Full Time

Location: Brazil (Sao Paulo)

Description

Develop and scale strategic partnerships that boost driver engagement, increase tier progression, and improve overall driver retention. This role focuses on creating, optimizing, and expanding benefits that motivate drivers to stay active and progress toward higher tiers (Platinum and Legend). The Driver Operations Specialist is the business owner of partnership programs focused on Supply in InDrive.

Key Responsibilities

• Driver Engagement & Tier Progression
  • Own KPIs related to active drivers, tier progression, and partnership conversion rate.
  • Develop targeted initiatives to increase progression from Basic to Platinum to Legend.
  • Analyze driver behavior to identify what benefits or incentives drive the biggest improveme...