Classification: Non-Exempt

Reports to: Collection Manager

As a Donation Station Attendant, your primary responsibility is to perform your duties in a way that exceeds the donor’s expectations. Donor satisfaction is our number one objective and each attendant plays an important role in representing the charity to the donor. Do not allow donations to accumulate outside the trailer.

Your objective is to provide courteous, respectful service to the donor, to keep the donation site clean and well maintained, and to safeguard the donations until they can be picked up by the truck drivers. 

When donors are not present, DSA’s should be visible “sign shaking” with the appropriate message instructed by the manager.

Essential Duties and Responsibilities include the following: