Position Overview
Responsibilities
Register all claims on the CRM system
Ensure immediate diary entry to Accounts upon claims registration
Track and follow up on claims where a loss adjustor/assessor is appointed
Manage the claims payments from receipt of the signed agreement of loss or supplier invoices to payment
Maintain accurate and up-to-date claim estimates at all times
Capture and monitor salvage diary entries where applicable
Escalate and manage exceeding mandates not covered under policy or rejected
Manage recovery and third-party claims
Maintain strict adherence to timelines, compliance requirements, and internal processes
Requirements
RE5
NQF 4 in short-term insurance qualification
Minimum 5 years’ experience in domestic claims
Excellent analytical and problem-solving skills
Insurance regulatory knowle...