Extendicare is hiring a full-time Documentation Clerk to oversee phone communications and visitor management, enhancing operational flow and customer service. Your role will be vital for clerical efficiency.
As a Documentation Clerk, you will work under the Operations Manager, managing incoming calls, greeting visitors, and completing essential clerical tasks. Your focus will include maintaining records, supporting invoicing, and assisting with vendor contracts. Additionally, you will ensure the safety of residents at the facility and adhere to department policies concerning quality and safety procedures.
Key Responsibilities:
• Greet and guide visitors to appropriate locations
• Answer and manage phone calls systematically
• Maintain accurate clerical records as required
• Monitor entry points for resident safety
• Assist with financial tasks like invoicing
Requirements:
• Fundamental clerical and administrative skills
• Strong customer service and teleph...