Position Overview
**Legal Senior Onsite Service Specialist**
**Legal Environment Responsibilities:**
+ Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
+ Knowledge of legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
+ As part of a legal services environment, it is essential that we uphold a high standard of professionalism and office etiquette.
+ Assist with scheduling needed equipment, labor, and supplies for offsite trials.
**General Responsibilities**
+ Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
+ Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
+ Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
+ Embrace flexibility by occasionally ...