The Contractor is responsible for providing direct end-user support for the applications being supported, including both telephone support and on-site assistance..

+ •Schedule appointments, meetings, engagements, and set up rooms for meetings or conferences for legal staff.
+ •Receive and review incoming correspondence and delivers each item to the appropriate AUSA or to other staff based on a knowledge of the duties and functions of the United States Attorney's Office.
+ •Receive telephone calls and visitors, screening those which can be handled without help.
+ •Maintain legal and general office files.
+ •Maintain inventory control records and ordering supplies for legal staff.
+ •Review, screen, and control incoming mail.
+ •Use a variety of applications to search and retrieve information necessary to complete assigned tasks: e.g., files located on shared file network.
+ •Prepare documents for scanning; label files to be scanned, and upload scanned files...