• Works under direct supervision on routine tasks as per established procedures. 

• Works with other team members and/or end-users to troubleshoot basic problems. 

• Effectively contributes to team goals.

• Participates in the development of basic solutions.

• Coordinates with Project Managers and IT/Records Management on the proper methods of protection for project records and makes recommendations on media, rotation, procedures, etc.

• Understands project needs and determines proper resources for projects.

• Evaluates external tools and resources.

• Prepares statistical reports on usage and efficiency of projects.

• Proactively identifies opportunities for improvement and cost savings.

• Analyzes and selects information services.

• Answers correspondence on special reference subjects.

• Selects and orders new resource materials.

• May be designated according to sp...