**Who Are We: Customer Experience & The Way We Work Enablement**

A **high-impact team** at the heart of M&T Bank’s most strategic and transformative efforts. We are the **Customer Experience & The Way We Work Enablement (CXTW3E)** team, 40+ diverse professionals united by a shared purpose: to drive meaningful change through **The Way We Work** .

**The Way We Work** is more than a framework, it’s our operating system. It blends Agile, Experience Design, Customer Research, Process Improvement, and Change Management into a cohesive approach that empowers individuals, teams, and organizations to thrive. It’s about **mindsets, behaviors, and practices** that foster collaboration, innovation, and continuous improvement.

**Overview**

The **Division Business Partner** serves as a strategic partner to a senior leader and leadership team within a major division. This role deeply understands the division’s business strategy, priorities, operating rhyt...