Job Description
Day to Day:
Insight Global is looking for a District Technology Assistant to provide timely and effective technology support services to district staff and school personnel from a centralized district office, ensuring that hardware, software and end-user computing needs are resolved efficiently and with a high standard of customer service. This person can expect to handle the district’s day‑to‑day tech needs which includes, but it not limited to, responding to help desk tickets, troubleshooting hardware and software issues, and visiting schools when something can’t be fixed remotely. This person will be tasked in the set up and deployment of devices, keep tickets and inventory up to date, install approved software and updates, support tech for events and testing, communicate clearly with staff about timelines, and help with equipment moves or changes throughout the year as needed. This person's compensation will be based on 260 contract days on the board-approved ...