Position Summary

The Dispatch Specialist role is integral to the daily operations of the Transfer Center and Transport Team. Manages patient referral calls from outside hospitals with the intent of facilitating consults or admission, and follows through to completion.

Responsible for the dispatch, real‑time tracking and monitoring of LifeLine teams.

Key Accountabilities

• Coordinates in‑patient and referral calls from outside facilities for potential hospital admission or consult.
• Manages trauma, ECMO and CVOR activations resulting in staff and facility preparation.
• Dispatches and tracks LifeLine ground transport services through Zoll software; following and charting throughout transport.
• Ability to operate UHF, VHF, Aviation and Push To Talk radio systems.
• Dispatches and tracks air transport services through tracking software and effective use of radio communications; following and charting throughou...