Job Title: Dispatcher / Service Manager

Location: Oakland, CA (In-Office)

Schedule: Monday–Friday, 7:45 AM – 4:45 PM (including breaks)

Position Overview

We are seeking a highly organized, customer-focused Dispatcher / Service Manager to oversee daily service coordination, job scheduling, technician dispatching, and end-to-end work order management. This role is central to ensuring smooth field operations, timely communication with customers and technicians, and accurate job billing and closure. The ideal candidate is proactive, detail-oriented, and comfortable handling a fast-paced environment with strong phone etiquette and multitasking ability.

Key Responsibilities

1. Communication & Customer Interaction

• Monitor and respond to incoming phone calls, voicemails, and emails
• Manage and review daily em...