DispatcherLocation: Kodak, TNIndustry: Plumbing / Heating & AirPosition Overview
We are seeking a highly organized and customer-focused Dispatcher to join our team. In this role, you will act as the central communication hub between customers and field technicians—ensuring service calls are scheduled efficiently, routes are optimized, and customers receive timely, professional support.
This is a fast-paced position that requires strong multitasking skills, attention to detail, and the ability to think quickly while keeping operations running smoothly.
Key Responsibilities

+ Answer inbound calls with professionalism and a customer-first approach

+ Serve as the primary point of contact between customers and technicians

+ Schedule and dispatch service calls using efficient routing and prioritization

+ Create, update, and manage service orders with a high level of accuracy

+ Adjust schedules in real time to respond to changing service d...