Company Description
Kaptain Cabs specializes in delivering high-quality call handling and dispatch services tailored for taxi firms. Our professional solutions ensure efficiency and reliability for our clients, allowing them to dedicate their focus to growing their businesses. With a commitment to providing seamless and dependable support, Kaptain Cabs is a trusted partner across the industry for effective operations and unmatched customer service.
Role Description
We are seeking a full-time Dispatcher to join our team on-site at our Islamabad location. The Dispatcher will be responsible for managing incoming calls, scheduling trips, coordinating with drivers, and ensuring timely dispatch of vehicles. They will also monitor routes, respond to service inquiries, and troubleshoot any logistical issues to maintain high service quality and customer satisfaction.
Qualifications
Strong communication skills, active listening, and the ability to handle customer queries prof...