Description
We are looking for a dedicated Dispatcher/Operations Support to join our team in Henrico, Virginia. In this contract to permanent position, you will play a critical role in maintaining smooth communication with drivers, addressing their concerns, and ensuring efficient daily operations. This role requires strong organizational skills, effective communication, and the ability to manage multiple priorities simultaneously.


Responsibilities:

• Maintain consistent communication with drivers to address payroll questions, route concerns, and safety issues.

• Coordinate with 35-50 drivers daily to ensure efficient operations and resolve any logistical challenges.

• Use messaging platforms as the primary method of communication, with occasional phone interactions as needed.

• Monitor and address route-related issues promptly to minimize disruptions.

• Collaborate with drivers to ensure adherence to schedules and operati...