Transdev is hiring Dispatchers at our WMATA location. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Competitive compensation $24.38 - $31.93
Benefits include:
Vacation: a minimum of 5 days per year
Paid Sick Leave: 40 hours yearly for full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
+ Key Responsibilities:
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
* Manage emergency situations for vehicle operators, act as liaison between t...