Position Overview
Description
We are looking for a Dispatcher to support daily field operations for a construction and contractor-focused organization in Washington. This long-term contract position is ideal for someone who thrives in a fast-paced environment, communicates clearly with customers and crews, and keeps schedules running smoothly. The person in this role will serve as a key point of coordination between incoming service needs and field response, using dispatch tools and strong judgment to maintain efficient coverage.
Responsibilities:
• Coordinate daily scheduling and assignment of field personnel to service calls, job sites, and customer requests.
• Receive incoming calls and service inquiries, gather accurate details, and route work based on urgency, location, and crew availability.
• Maintain real-time communication with technicians, drivers, and customers to provide status updates and resolve scheduling issues.
• Use computer-aided ...