Position Overview
Description We are looking for a Dispatcher to join a fast-paced, fully onsite team in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who thrives in a high-volume call center environment and can manage urgent requests with accuracy and professionalism. The role supports a 24/7 operation, so flexibility with shift scheduling is important. Strong communication skills and prior dispatch or call center experience will be essential for success in this position.
Responsibilities:
• Coordinate incoming service calls and prioritize responses in a high-volume dispatch environment.
• Communicate clearly with customers, drivers, and internal teams to ensure timely updates and issue resolution.
• Use computer-aided dispatch systems and related tools to assign, track, and adjust service activity.
• Maintain accurate call records, dispatch details, and status updates throughout each shift.
• Monitor open requests and follow through t...