Position Overview
Description
Job Title: Dispatch Customer Service Representative
Location: Cerritos, CA (Onsite)
Schedule:
+ Training: Monday–Friday, 7:00 AM – 4:00 PM (2–3 weeks)
+ Regular Schedule: Monday–Friday, 5:00 AM – 2:00 PM
+ Availability Requirement: Must have flexibility to work within the 9:00 AM – 11:00 AM window as needed
+ Additional Requirement: Must be available to work one Saturday per month
Client is seeking a reliable and detail-oriented Dispatch Customer Service Representative to support daily operations. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and can manage multiple priorities while maintaining a high level of customer service.
Key Responsibilities:
+ Coordinate and dispatch drivers, routes, and service requests in a timely and efficient manner
+ Serve as the primary point of contact for customer inqu...