**Additional Information**
**Job Number**
**Job Category** Owner & Franchise Services
**Location** Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1EN
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management

**POSITION SUMMARY**
The Director, Owner & Partner Relations provides strategic account management to a portfolio of owners, franchisees and franchise hotel owners across EMEA, directly reporting to respective Regional VP and dotted reporting line to VP OPR. He / She is responsible for proactive account management and performance monitoring of their respective portfolio and collaborate closely with the regional team and disciplines for any escalation and performance management needs.
The key areas of focus are:
Effective account management of a portfolio of Owner & Partners focusing on: driving fees, ensuring brand compliance, holding owners and franchisees accountable to renovation cyc...