NYBG Job Description

Title

Reports to


Director, Retail NYBG Shop

Vice President of Retail + Brand Licensing


Position Summary:


The Director, Retail NYBG Shop leads the day-to-day and mid-term strategic management of the NYBG Shop, ensuring it operates as a productive, customer-centered, and financially sound retail business. Reporting to the VP of Retail, E-Commerce & Brand Licensing, the Director translates senior leadership's vision into operational plans, drives performance across the team, and takes ownership of the Shop's commercial results. This role balances strategic thinking with hands-on leadership — overseeing staff, managing budgets, and continuously improving the customer experience while contributing meaningfully to the broader retail growth agenda.


Specific Duties & Responsibilities:


Strategic & Business Management

+ Develop and execute ...