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⏰ Full-time

Director, PAM Systems Support (Global Security)

Royal Bank of Canada
Location 📍 toronto, Canada
Posted 📅 June 09, 2026
Work Type ⏰ Full-time

Position Overview

What is the opportunity? The

Director, PAM Systems Support

drives operational excellence across the organization's privileged access management ecosystem. This role oversees production-level support, maintenance and reliability of all PAM platforms, ensuring secure, compliant, and performant privileged access across hybrid infrastructure. Acting as the escalation point for complex issues, the Director leads a high‑performing team that supports key PAM platforms and implements governance models for consistent privileged session management, secrets rotation, and least privileged enforcement.

What will you do?

Lead and manage PAM production support team across on‑prem and cloud environments.

Own the operational integrity, uptime, and performance of PAM systems in production.

Manage incident response, problem management, and root cause analysis for PAM tooling.

Establish and refine operational standards, SLOs, and change manage...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
toronto, Canada