In the People Insights & Organizational Effectiveness team at Citi, we solve business problems with workforce and business data. We use data and behavioral science to provide actionable insights and enable evidence-based decision making. Actionable insights lead to better decisions about people – individuals, teams, and organizations – to drive business performance.

The **Director,** **Organizational Insights Head - Businesses & Employee Listening** , serves as the senior leader responsible for defining and executing the people insights strategy across Citi’s **Banking, Client, Markets & Services businesses** in close partnership with senior HR and business leadership. Additionally, this leader owns the **Employee Listening capability** , overseeing enterprise methodologies, governance, and insight-to-action frameworks that measure and improve employee experience, engagement, and organizational health.

**Responsibilities**

**People Insights Leadership f...