Join Fairmont Banff Springs as the Director of Spa Operations, overseeing one of Canada’s premier spa destinations. Manage a luxury setting that emphasizes wellness and top-notch customer care.
In this leadership role, you will establish clear goals and strategies for the Fairmont Spa, ensuring guest satisfaction and financial success. Your experience in hospitality and team dynamics will be crucial as you direct daily operations and maintain the spa's reputation for excellence. Collaborate with various departments to ensure a seamless guest experience.
Key Responsibilities:
• Direct the spa's operational functions and services
• Develop and execute short- and long-term strategic plans
• Train and motivate staff for outstanding service
• Conduct market analysis to stay competitive
• Oversee guest satisfaction initiatives and safety protocols
Requirements:
• Minimum 5 years management experience in spa settings
• Bachelor's degree in Business Administration...