Director of Spa
Reporting to the Cameron Club General Manager, the Director of Spa will provide strategic leadership, commercial direction and operational excellence across the Spa operation. This is a high‑impact leadership role with full accountability for delivering exceptional luxury guest experiences alongside strong commercial performance, sustainable revenue growth and profit delivery.
The Role
Key responsibilities include:
- Full ownership of Spa commercial performance, including revenue growth, profitability, EBITDA delivery, budgeting, forecasting and cost control.
- Driving revenue across treatments, retail, memberships, wellness experiences and ancillary services through innovative commercial strategy and exceptional execution.
- Optimising pricing strategy, treatment mix, therapist productivity, capacity utilisation and yield management to maximise performance.
- Leading the developmen...