Position Overview
Strategic Leadership & Operations - Oversee all day-to-day spa operations ensuring efficiency service excellence and brand alignment
- Develop and execute strategic plans to drive growth and positioning of the spa
- Establish and enforce departmental and facility policies and procedures
- Ensure alignment with Standard Operating Procedures and company values
Team Development & Leadership - Recruit train motivate and develop a high-performing Spa team
- Lead performance management engagement and ongoing professional development of all colleagues
- Foster a culture of accountability collaboration and continuous improvement
Financial Management - Prepare and manage the spas annual operating and capital budgets
- Oversee fiscal analysis cost control and productivity reporting
- Generate and present monthly productivity and performance reports
- Review and m...