Position Summary

The Spa Director oversees the daily operations of the spa, wellness and recreation facilities ensuring the highest standards of service, cleanliness, safety and guest satisfaction. This role is responsible for team leadership, business strategy, financial performance and compliance with all relevant health and safety regulations.

Key Responsibilities

• Lead and manage all spa and wellness operations ensuring efficiency, profitability and guest satisfaction.
• Develop and implement strategic plans, packages and promotions to drive revenue and market positioning.
• Recruit, train and develop a high‑performing spa team aligned with company values and service standards.
• Monitor and maintain facility cleanliness, safety and equipment standards.
• Collaborate with other departments to ensure seamless guest experiences.
• Oversee spa memberships and guest access policies.
• Ensure adherenc...