Flexible Work, Better Balance
JOB TITLE: Director of Service Delivery
BUSINESS FUNCTION: Operations
SALARY: Β£98,420
ROLE TYPE: Hybrid
LOCATION: North East (Newcastle)
HOURS: 37
People come to Northern for trains they can rely on and stay for the chance to make a real difference to communities across the North. As Director of Service Delivery, you'll play a key role in making sure those journeys run smoothly, safely, and on time every single day.
Youβll be right in the thick of it, leading teams, solving problems, and collaborating with partners inside and outside of Northern. This role is about more than just keeping the wheels turning. Itβs about creating an environment where people feel motivated, supported, and inspired to deliver their very best.