Position Overview
Our client, a leading mechanical contracting organization, is seeking an experienced Director of Service to oversee all commercial and industrial HVAC and Plumbing service operations, including maintenance, warranty, repair, and service-related projects in the Pittsburgh, PA market. This is a strategic leadership role with direct influence on operational performance, customer relationships, and long-term service growth.
What You’ll Lead
+ Mentor and manage service managers, supervisors, and field service teams
+ Set performance goals and champion a culture of safety, accountability, and continuous improvement
+ Oversee scheduling, dispatch, field execution, and timely service and warranty delivery
+ Develop and implement service policies, procedures, and best practices
+ Collaborate closely with construction, project management, and sales teams to ensure seamless operations
+ Build strong client relationships and act...