**Description:**

**Administration**

+ To develop, implement, maximise, monitor and evaluate the hotel’s Marketing Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.
+ To ensure Marketing activities are aligned with the Corporate Marketing Strategy and Hotel Actions have been implemented where appropriate.
+ To represent the Marketing function on the hotel's Leadership Committee.
+ To oversee the preparation and update of individual Departmental Operations Manuals.
+ To conduct regular divisional communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.

**Customer Service**

+ To monitor that all hotel Associates deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Depar...