Position Overview
Must have managed TAM and PS functionsMust come from a strong technical backgroundAbout Our Client
Our client is a late stage Series C SAAS organisation, catering to enterprise clients and backed by marquee investors.
Job Description
Lead, mentor, and scale a high-performing Professional Services and TAM organisation.Own delivery excellence for implementations, technical onboarding, integrations, and solution customisation.Act as the senior technical escalation point for strategic customers.Engage directly with clients to understand technical requirements, architectural constraints, and integration needs.Partner with Sales, Product, Customer Success, and Engineering to ensure smooth transitions, solution feasibility, and customer alignment.Build repeatable delivery frameworks, methodologies, and best practices to enhance time‑to‑value.Oversee resource planning, proj...