Director of Practice Support and Membership

As Director of Practice Support and Membership, you will lead One Care’s support offer for member GP practices across BNSSG, helping ensure practices receive coordinated, high-quality and proactive support that delivers real value.

This is a strategic and operational leadership role at the heart of our organisation, bringing together expertise from across practice support, operations, digital and business intelligence to create a more joined-up and responsive offer for members.

You will shape how we work with practices, strengthen relationships, improve satisfaction and retention, and help develop sustainable, at-scale models of support that respond to the changing needs of general practice.

Key responsibilities

• Lead the development and implementation of One Care’s integrated Practice Support and Membership model, ensuring support is joined up, proactive and aligned to pra...