The Director of Operations & Compliance (DOOC)  is directly responsible for the day-to-day operations of all First Choice Community Health Centers (FCCHC) medical and dental sites.

The DOOC is a member of the Senior Management Team and is also responsible for directing key areas related to operations, performance management, compliance and quality, business development, strategic and financial planning, as well as special projects.

Key Performance Measures:

• Quarterly Performance Evaluation Score ( Score Rating Targets: 90.0 or Higher= Extremely Effective, 80.0 – 89.0 = Performing at Expected Level, 70.0 - 79.0 = Less Than Effective, Below 70.0= Ineffective.) Inputs may include direct observation, productivity and operational efficiency measures, patient satisfaction scores, UDS metrics, financial metrics, scorecard metrics, compliance measures, activity measures, employee survey scores, activities reporting checklist, and ...