Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office Housekeeping Spa & Health Club Food & Beverage and Culinary)
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
Provide coaching; leadership development; and goal setting with hotel department heads
Support the annual budgeting process and financial forecast for the operations departments.
Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines.
Analyze monthly P&A and month-end reports identify deviation from business plan goals.
Gather and report financial information to the General Manager.
Develop recommend implement and manage the operational departments annual and long term goals.
Conduct daily briefing with management on current key activi...