Job Description

The Director of Growth will define and deliver a growth strategy, unlocking significant untapped commercial value from an established customer base while driving step-change improvements in traffic, conversion, and lifetime value. You will own and scale acquisition and demand generation, leading performance across PPC, SEO, and digital marketing channels to accelerate sustainable, data-driven growth.

You will lead CRM and lifecycle marketing, designing personalised, insight-led customer journeys that increase engagement, cross-sell, retention, and frequency of use. In parallel, you will take full ownership of ecommerce performance end-to-end, optimising conversion through UX innovation, experimentation, and close partnership with product and engineering teams to deliver a best-in-class digital experience.

A key part of the role is evolving the proposition, identifying and unlocking new growth opportunities while challenging the s...