Position Overview
Description We are looking for a dynamic and results-driven Director of Growth to lead client success and retention initiatives in Alpharetta, Georgia. This role requires a strategic thinker who can drive measurable outcomes, foster long-term relationships, and identify opportunities for account growth. As a key leader within the organization, you will collaborate across departments and help define the client success model to support the companyβs growth.
Responsibilities:
β’ Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience.
β’ Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes.
β’ Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise.
β’ Lead the client onboarding process, ensuring every launch is executed to the highest standard.
β’ Ensure inbound inquiries are promptly ad...