Position Overview
Primary Responsibilities:
- Responsible for all catering and group sales in the hotel, from booking events to their execution
- To prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control
- To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business.
- Conduct site inspections and sales activities as required.
- To work closely with the Director of Sales and Marketing to prepare monthly forecasts
- To develop the annual business and marketing plan for the department
- Achieves Banquet and Catering budget set out in the yearly business plan for the hotel.
- Appraises performance of Event Manager / Event Executive periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
- Manages the departm...