Lead deal processing operations at myAbode, guiding a talented team to enhance service quality while leveraging AI for optimal performance. Drive efficiency from deal acceptance to commission payout.
As Director of Deal Processing Operations, you will transform the team into a high-performing unit while managing a significant group of deal administrators. Key responsibilities include instilling a culture of excellence, setting expectations, and using technology to streamline processes. You will partner with Business Operations and focus on continuous improvement to elevate service delivery in a fast-paced real estate environment.
Key Responsibilities:
• Lead a team to improve performance and workflow
• Set standards for service speed and accuracy
• Manage team capacity and scheduling effectively
• Collaborate on process improvement and AI integration
• Drive change management and performance tracking
Requirements:
• 8+ years in operations leadership
• 4+ y...