Flexible Work, Better Balance
Director of Customer Experience
Competitive + Executive Benefits Package
UK-Based (Regular Travel Required)
Permanent
An exceptional opportunity to join a high‑growth technology services business at a pivotal stage in its journey. This organisation has built a reputation for delivering outstanding customer outcomes and is now entering an exciting new phase of growth and transformation. Customer experience has been a key differentiator throughout its success, and with increasing market competition, the business is investing heavily in ensuring it remains ahead of the curve.
The Director of Customer Experience will take ownership of the complete customer journey, ensuring every interaction strengthens relationships, drives loyalty, and creates long‑term commercial value. This is a highly visible leadership role requiring a...