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⏰ Full-time

Director of CRM Strategy and Innovation

UNAVAILABLE
Location 📍 toronto, Canada
Posted 📅 May 26, 2026
Work Type ⏰ Full-time

Position Overview

Drive groundbreaking CRM initiatives as the Director of CRM Strategy and Innovation at Publicis Hawkeye. Your role merges creativity with strategic insight to enhance client relationships.
With a strong foundation in strategic marketing spanning over 8 years, you'll lead the creation of compelling customer journeys and communication strategies. This role demands a strategic thinker comfortable in dynamic environments who can build lasting client engagements while educating teams on best practices and innovative strategies.
Key Responsibilities:
• Design CRM strategies that connect with customers
• Inspire a culture of testing and innovation
• Establish strong relationships with senior clients
• Energize the team with impactful presentations
• Stay informed on the latest in CRM and digital trends
Requirements:
• 8 - 10 years in agency/marketing focusing on strategy
• Exceptional leadership and teamwork skills
• Expertise in analytics and customer insight...

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
toronto, Canada