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Director of CRM Strategy and Innovation

UNAVAILABLE
Location 📍 toronto, Canada
Posted 📅 May 31, 2026
Work Type ⏰ Full-time

Position Overview

Drive groundbreaking CRM initiatives as the Director of CRM Strategy and Innovation at Publicis Hawkeye. Your role merges creativity with strategic insight to enhance client relationships.

With a strong foundation in strategic marketing spanning over 8 years, you'll lead the creation of compelling customer journeys and communication strategies. This role demands a strategic thinker comfortable in dynamic environments who can build lasting client engagements while educating teams on best practices and innovative strategies.

Key Responsibilities: • Design CRM strategies that connect with customers • Inspire a culture of testing and innovation • Establish strong relationships with senior clients • Energize the team with impactful presentations • Stay informed on the latest in CRM and digital trends

Requirements: • 8 - 10 years in agency/marketing focusing on strategy • Exceptional leadership and teamwork skills • Expertise in analytics and customer insights • Fa...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
toronto, Canada