Description
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.


Responsibilities:

• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.

• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.

• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.

• Monitor and assess team capacity, ensuring ...