Position Overview
Job Description
The Director of Client Delivery is accountable for the end-to-end execution, performance, and overall health of the companyβs federal contract portfolio across DoD and civilian agencies. This role serves as the senior delivery executive for the firm, owning delivery outcomes from contract award through execution and closeout, while ensuring exceptional customer satisfaction, strong CPARS performance, and scalable operational rigor.
The Director oversees all Project Managers and Program Managers, establishes and enforces disciplined delivery standards, serves as the senior escalation authority for delivery, contractual, personnel, and performance issues, and represents the firm with credibility and authority to government stakeholders. This role partners closely with executive leadership to ensure delivery excellence directly supports organizational growth, recompetes, and expansion within existing agencies.
Key Responsibilities:
Portfolio D...